Phorest Software - What Med Spas Get Wrong About Retention: The New Formula for Lifetime Value Sponsored Ed 2

Most med spas focus on digital ads and in-treatment rebooking but miss the hidden moments that truly drive patient lifetime value. In this session, Phorest Software reveals the surprising blind spots in both acquisition and retention, including the offline conversion activity happening inside your building and the digital behaviors your patients follow after they leave. Learn why traditional ads underperform, why rebooking isn’t enough, and how subscriptions, mobile experiences and smarter automations create predictable, high-value repeat business. Walk away with a practical formula to turn every new patient into a long-term, loyal one.